Ny Switch-modell har visstnok den samme Joy-Con-feilen – Forbrukerrådet reagerer
(Image: Nintendo)

Nintendo Switch Joy-Con (Par) New Switch model supposedly has the same Joy-Con error – The Consumer Council reacts – Delete treatment of own customers. PrisguideNintendo Switch 2019

On Friday 8 October, Nintendo launches its new Switch model – with OLED screen, slightly improved sound and a more solid table support. What it apparently does not offer is a solution to the Joy-Con problems that have plagued the hybrid console ever since it came on the market in 2017.

Thomas Iversen is a senior legal adviser in the Consumer Council. Photo: The Consumer Council

When Nintendo unveiled the new Switch model in July , many people wondered exactly what the company had done to fix so-called «

drifting

». This is a problem that causes the analog lever to detect movement without the player touching it. Based on statements from Nintendo and surveys done by the site iFixit , however, the company has not made any changes in production. Thus, new customers are likely to experience the same problems, which makes senior legal adviser Thomas Iversen in the Consumer Council react.

– We are disappointed that Nintendo has not done anything about the weakness when the Switch comes in a new version. This means that consumers who buy the new console must be aware that the error may occur in the product they buy, says Iversen in a press release. Gamer.no has contacted Nintendo to get a comment, and will update the case if we hear more. Nintendo Switch (OLED) Complained Nintendo to the European Commission

The Consumer Council was among several actors that at the end of 2020 Asked Switch Owners to Report Joy-Con Trouble . A total of 25,000 complaints were received from various countries in Europe, of which 1600 came from Norwegian customers. In the end, Nintendo complained to the European Commission, demanding that the console maker offer free repair of the error and that the production of the Joy-Con controllers was changed. Nintendo denied responsibility, and nine months later nothing has happened yet. Nintendo Switch 2019 – This is not only simply treating your own customers, but also has an obvious negative environmental side in that a number of controllers are produced that must be repaired or disposed of, points out Iversen.

The Consumer Council reminds that customers are entitled to free repairs or new goods free of charge if the inspector has a manufacturing defect. Iversen therefore requests that anyone who experiences that the Joy-Con controllers go on strike be careful to report to the store, or directly to Nintendo’s Norwegian importer – Bergsala AS.

    – We recommend anyone who experiences errors in their hand controllers to complain about this with the same error occurs. If you wait too long, it can be “game over” considering your rights, says Iversen. ALSO READ: Several developers should have been given tools to make 4K games for Switch »

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