JD.com said on Friday that it would soon launch its own ChatGPT-style service, one the Chinese e-commerce giant claimed would power advancements and efficiencies across its core retail and emerging financial businesses. ChatJD, an artificial intelligence chatbot, will be embedded in JD’s platform infrastructure, generating automated customer service responses and research output to empower sellers and shoppers. Chinese tech majors from Baidu to Alibaba have already announced plans to launch their own AI chatbots and incorporate the technology into their core businesses.[[JD.com statement, in Chinese]
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