Browsing Tag
centers
3 posts
How AI can help contact centers retain top talent
‘Life is a series of hellos and goodbyes’ as legendary singer-songwriter Billy Joel famously put it in his 1976 hit Say Goodbye to Hollywood. In the contact centre world, those hellos and goodbyes tend to come thick and fast. Answering questions, resolving issues and listening to customer complaints can be wearing work and agent burn-out
Infusion centers are struggling, but AI could help meet demand
A new survey report by LeanTaaS and the Association of Community Cancer Centers found that 50% of participating infusion centers are challenged in accessing the data they need from their electronic health records. WHY IT MATTERS According to a study of 100 cancer-center leader responses made midyear, infusion centers are running out of space and facing staffing
PAHO selects centers in Argentina, Brazil to develop COVID-19 mRNA vaccines
Washington DC, September 21, 2021 (PAHO) – The Pan American Health Organization (PAHO) has announced the selection of two centers in Argentina and Brazil as regional hubs for the development and production of mRNA-based vaccines in Latin America in a bid to tackle COVID-19 and future infectious-disease challenges. The Bio-Manguinhos Institute of Technology on Immunobiologicals…