The anxious afternoon of young people without WhatsApp or Instagram: “We began to notice our addiction”

For Cristina, this Monday was chaos. I was doing a university job with some colleagues and I used Whatsapp to communicate with them . At that moment, the messages began to break. It was 17:38 hours in Spain when WhatsApp stopped providing its service .

The calls started, but they couldn’t understand each other. They awaited the reestablishment of services, but it was not going to be possible. The instant messaging application would be down for more than six hours. The job was postponed.

Jaime , meanwhile, was in the gym when he started to miss Instagram and Whatsapp . Between rest and rest he was able to verify that young people have an “automated mind, with patterns that make us open social networks from time to time.”

María is Cristina’s older sister. Like her sister, she was busy when she stopped receiving service. He had left the physio and was going home when he realized that he could not tell his mother by WhatsApp that he was on his way. He didn’t know what was going on until he got on Twitter and saw the big picture. It was not only Whatsapp . The social networks belonging to Facebook were on the canvas. And so they would continue until dawn.

Fortunately, he didn’t miss Marck Zuckerberg’s apps much because he had a busy afternoon. Of course, he made several attempts to capture a moment to upload it to Instagram. Big mistake: it was not only WhatsApp, this social network did not work either. This time you should wait to upload your daily ‘story’.

What I didn’t know was that Facebook was down. The ‘matrix’ is the social network least used by María. “I didn’t even realize it, well. I don’t usually go in,” he tells EL ESPAÑOL. It’s because of age. Young people rarely wear the Zuckerberg flagship. She is 24 years old, so the concern was about Instagram and WhatsApp. Facebook has an average age of use of about 35 years. Cristina doesn’t even mention it.

The biggest drop in recent history of Facebook, Instagram and WhatsApp affected 3.5 billion people. Spanish users were not the only ones who could not use their applications, but the entire world population. At 17.35 hours the last messages were sent.

From there, everyone to find a solution to communicate. Or take to the streets. And the youngest of the place usually use the mobile for almost everything. That is why EL ESPAÑOL has asked them how they lived an afternoon without a mobile. It is normal: they were born almost with a mobile under their arm. As a user on Twitter said yesterday, the fall of this Monday was like go back to 2010 , with Blackberrys , only the application of the bird installed and 300 megabytes of internet contracted –to spare at that time, although even younger people do not believe it either–.

The alternatives

They were a lot the users who found out through the bird’s social network. Another example of them is Nacho . Actually, it is one more example of how and for what we use the networks: when we want to know what happens we go to Twitter.

Precisely in this social network was where many they tried to vent. The phone calls had come back to stay for 6 hours. Do you want to communicate? You will have to call or find another alternative. On Twitter there were those who flatly refused to speak by call for everything. But rest assured, there is life beyond the empire.

When WhatsApp fails, the benefits of Telegram come out. In many telephones the notifications like: “Belén has joined Telegram” began to arrive. This social network was known at first for being widely used and disseminated among left-wing people and supporters of Podemos. In fact, two who took advantage of the opportunity yesterday to gain followers in said application were, for example, Pablo Iglesias and his namesake Echenique .

– Pablo Iglesias 🔻 (@PabloIglesias) October 4, 2021

Maria did not think about Telegram. She tried to contact a friend on Twitter. In the end, he did not remember his password and they had to find another formula. To the surprise of locals and strangers, the chosen one would not be Discord either, but Google Chat .

This application is known, above all, in the business environment. ” Google Chat helps teams and companies collaborate easily and efficiently with direct messages and group conversations, “says the giant of Alphabet .

Users of Apple had it much easier to communicate with each other. Those of the manzanita only had to use iMessage , application which is already installed on the phone, to continue using instant messaging. WhatsApp? Who is Whatsapp?

What was not lacking either during yesterday afternoon were the jokes. The objective was to use other types of applications to communicate, leaving aside the ‘affiliates’ of Facebook. Tinder , used by young people to flirt with others, it did not stop working. And the smart ones were already asking for Bizzum – application to pass money quickly with your mobile – to check if it worked or not.

On Twitter you could read testimonials of all kinds. The bird’s social network was hot. Nacho (23 years old) can attest to this. “I was looking at Instagram and all of a sudden it wasn’t going. So I went to Twitter , where I realized that, indeed, WhatsApp, Facebook and Instagram were not going “. He was one of those who received a couple of calls.

Reasons for the fall

Jaime (27 years old) realized that our mind is “automated, with patterns that make us open social networks from time to time.” He learned of the fall through his mother’s call when he left work. Until then I hadn’t noticed.

Noticed the missing apps when he got to the gym. He uses Spotify to train, but takes his mobile during breaks. There he missed the fallen networks. “I started to notice the addiction we have to social networks”, he laughs.

Also occurred account when you tried to talk to a friend who just moved to Italy . They had to pull calls, no instant messaging.

We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.

– Facebook (@Facebook) October 4, 2021

was to open an application almost automatically, until it was processed that they were down. María and Jaime acknowledge it, but also other people consulted for this report who wanted to remain anonymous.

But this was not the only problem. Social networks are also a work tool for many people. Andy Stone, communication manager at Facebook , communicated the mid-afternoon problems.

“We are aware that some people have problems accessing our applications and products. We are working so that everything returns to normal as soon as possible and we apologize for any inconvenience, “he wrote on Twitter – everyone used this social network -.

More than 6 hours later, he wrote on his profile. “We are sorry. We have been working hard to restore access to our applications and services. We are pleased to report that they are now back online.”

More info on the outage today: https://t.co/D54G0PLaqk

– Mike Schroepfer (@schrep) October 5, 2021

This stoppage was due, as reported Facebook , that the outage “also affected many of the internal tools and systems that we use in our daily operations , which complicated our attempts to quickly diagnose and resolve the problem. ”

The problem , they explained, was that “I change them Configuration s on the trunk routers that coordinate network traffic between our data centers caused problems that disrupted this communication. ” Then they suffered a cascade effect. In other words, there was a problem in the DNS domain services. That is the ‘simple’ explanation given and so difficult to solve, since a priori it has been ruled out that it was a cyberattack.

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