Queensland’s Gold Coast Health deploys Rauland’s Concierge platform to reduce contact in COVID-19 wards

Queensland’s Gold Coast Health has set up a bedside terminal solution by health IT provider Rauland Australia to reduce physical interactions in its COVID-19 ward. 


Rauland’s Concierge platform combines Siemens HiMed bedside terminals and Rauland’s software and services. It supports patient engagement with features including telehealth, on-demand patient education, patient information, electronic meal ordering, patient communications and entertainment.


The platform was installed in the COVID-19 ward at Gold Coast University Hospital to minimise nursing contact amid rising coronavirus infections and to enable remote consultations. 

Commenting on the installation, Dr Kylie Alcon, Gold Coast Health’s clinical director overseeing the COVID-19 ward, said: “It is one thing to talk on the phone to a patient while looking at their observations on a computer screen, but to see the patient, even virtually, gives the treating doctor a more complete picture as well as cementing a therapeutic doctor-patient relationship that is hard to do on the phone.” 


There has been a sharp increase in COVID-19 cases across Queensland since end July due to an outbreak caused by the Delta variant. As of 19 September, total COVID-19 infections across the state topped 2,000 with 27 active cases. In Gold Coast, five patients are currently being treated for the disease.

The pandemic has led to shortages in hospital staff; positive cases have taken out entire shifts of staff and in some instances, no casual workers are left to back them up, according to Vickie Knight, clinical services executive at Rauland Australia. “Virtual care is minimising face-to-face contact nursing, therefore reducing exposure risk. Patients have adapted to virtual care and satisfaction is high,” she said. 


“The high-tech Concierge platform has enabled hospital staff to continue to provide quality care to their patients while maintaining a safe environment. The long-term partnership allowed a solution to be rapidly deployed to the designated COVID-19 ward, significantly reducing the risk to patients and staff,” Rauland Australia CEO Cameron Burt said.

Note: This article have been indexed to our site. We do not claim legitimacy, ownership or copyright of any of the content above. To see the article at original source Click Here

Related Posts
No, You Should Not Inhale Hydrogen Peroxide in an Attempt to Treat COVID-19 thumbnail

No, You Should Not Inhale Hydrogen Peroxide in an Attempt to Treat COVID-19

Another day, another extremely ill-advised attempt to treat COVID-19: This time it's inhaling hydrogen peroxide. In reaction, the Asthma and Allergy Foundation of America (AAFA) published a post this week warning people against the “concerning and dangerous trend" that is currently making the rounds on social media. Some individuals are “breathing in hydrogen peroxide through nebulizers…
Read More
13 Crohn’s Disease Symptoms, From Diarrhea to Beyond thumbnail

13 Crohn’s Disease Symptoms, From Diarrhea to Beyond

Crohn’s disease symptoms can be more than just a little uncomfortable. In addition to managing pain, living with the chronic condition can make you feel really anxious about going somewhere new—or even going anywhere at all—if you don’t know what the bathroom situation will be like.If you go undiagnosed or without necessary treatment, Crohn’s disease…
Read More
Are Doctors Drowning in Inbox Overload? thumbnail

Are Doctors Drowning in Inbox Overload?

Overflowing inboxes were a problem before the pandemic, but physicians and other healthcare workers recently have observed a pronounced increase in screen time -- and it's taking a toll. Even Bob Wachter, MD, the chair of University of California San Francisco's department of medicine, tweeted about it last week, calling it the "biggest driver of…
Read More
A green card check cannot be required at the entrance to hospitals thumbnail

A green card check cannot be required at the entrance to hospitals

מנכ"ל משרד הבריאות פרופ' נחמן אש פנה אמש (א') במכתב למנהלי בתי החולים שעניינו החלת כללי התו ירוק בשטחי בתי החולים. בחלק מבתי החולים הוחל בביצוע בקרה בכניסות במטרה לצמצם מספר מבקרים ולאפשר כניסה לבית החולים, תוך החלת כללי התו הירוק על הנכנסים לבית החולים, בדגש על המגיעים לפעילות רפואית לא דחופה ומבקרים. הנושא הגיע לדיון…
Read More
Index Of News
Consider making some contribution to keep us going. We are donation based team who works to bring the best content to the readers. Every donation matters.
Donate Now

Subscription Form

Liking our Index Of News so far? Would you like to subscribe to receive news updates daily?